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Terms & Conditions

The rules of the playground — written in plain English, for real people.

Last updated: April 2026

A friendly introduction

Welcome to Playchap! By using our app, you agree to these terms. Don't worry — they're straightforward and designed to keep everyone safe and happy. If anything is unclear, just reach out to us at hello@playchap.xyz.

Who can use Playchap?

Playchap is for parents and guardians aged 18 and over. By creating an account, you confirm that:

  • You are at least 18 years old
  • You are a parent or legal guardian of the child(ren) you add to your profile
  • The information you provide is accurate and up to date

Children do not use Playchap directly — it is a tool for parents to connect with each other on behalf of their kids.

Parent responsibility

You are fully responsible for the safety and wellbeing of your child during any playdate arranged through Playchap. This means:

  • Always meet other parents in person before any unsupervised playdate
  • Use your own judgment when agreeing to meet new families
  • Ensure your child's medical information (e.g. allergies) is shared with hosting parents
  • Supervise younger children at all playdates

Playchap helps you make the connection — but the safety decisions are always yours.

Playdate safety guidelines

We ask all Playchap families to follow these simple safety principles:

  • Be kind, welcoming, and respectful to all families regardless of background
  • Only share your home address with parents you trust
  • Never pressure other families into playdates they're uncomfortable with
  • Always have an emergency contact available during a playdate
  • Be punctual — other parents' time is valuable!

Acceptable use

Playchap is a friendly, family-focused community. You agree not to:

  • Use the app for anything other than connecting with other parents for playdates
  • Post offensive, harmful, or inappropriate content
  • Harass or intimidate other users
  • Create fake or misleading profiles
  • Use the app for commercial promotion without our permission

Account removal

We want Playchap to remain a safe, positive space for all families. We reserve the right to suspend or permanently remove any account that:

  • Violates these terms
  • Receives repeated reports from other users
  • Is found to contain false information
  • Engages in behaviour that could put children at risk

We'll always try to reach out before taking action, unless there's an urgent safety concern.

Our liability

Playchap is a platform that helps parents connect — we don't organise playdates ourselves. We are not liable for anything that happens during a playdate or as a result of a connection made through the app. Please always exercise your own judgment and common sense when meeting new families.

Changes to these terms

We may update these terms from time to time. If we make significant changes, we'll let you know via the app or by email. Continuing to use Playchap after changes means you accept the updated terms.

Playdate Agreement — 10 Safety Terms

Before every playdate, parents on Playchap agree to these 10 terms:

  1. Parental Presence — I agree to remain present and actively supervise my child(ren) for the entire duration of the playdate. I will not leave the premises at any time while the playdate is in progress.
  2. No Drop-Offs — I understand that Playchap playdates are not drop-off arrangements. I will not leave my child in the care of another parent or guardian unless I have made a separate private arrangement and both parties have explicitly agreed in writing.
  3. Health & Illness — I confirm that my child is in good health on the day of the playdate. I agree not to bring a child who is showing signs of illness, contagious conditions, or has been unwell in the 48 hours prior to the playdate.
  4. Allergies & Medical Needs — I have disclosed all known allergies, dietary restrictions, and medical conditions relevant to my child in their profile. I accept responsibility for informing the host parent of any updates prior to the playdate.
  5. Respectful Behavior — I agree to ensure my child behaves respectfully toward other children, parents, and property during the playdate. I accept responsibility for my child's conduct throughout the event.
  6. Safe Environment — As a host parent, I confirm that my home or chosen venue is safe, child-friendly, and free from hazards. I agree to maintain a safe environment for all attending children.
  7. Emergency Readiness — I confirm that my contact information on Playchap is current and accurate. In the event of an emergency involving my child, I agree to be reachable and able to respond immediately.
  8. No Unauthorized Photography — I will not photograph or record other people's children during the playdate without explicit verbal consent from their parent or guardian.
  9. Platform Communication — I agree to coordinate all playdate arrangements through the Playchap platform to maintain a clear and accountable record of communications.
  10. Acknowledgement of Liability — I understand that Playchap is a platform that facilitates connections between parents and is not responsible for incidents that occur during playdates. I accept full parental responsibility for my child's safety and wellbeing throughout any playdate arranged through this platform.

Questions?

We're always here to help. Drop us a message at:

hello@playchap.xyz